Where do orders ship?
ORSC MAKEYON ships eligible orders within the United States and U.S. territories unless checkout or the product page states otherwise.
Help center
Answers for thoughtful shopping.
Browse support topics, then contact customer care or start a return from the dedicated forms.
Shipping
When will I see delivery timing?
Processing windows, delivery estimates, taxes, and shipping costs appear before payment.
Returns
How do I start a return?
Use the returns page with your order number, email, product, and reason. Support will review eligibility and next steps.
Are opened products returnable?
Beauty products may be final sale after opening unless support confirms an exception under the Returns & Exchanges policy.
Ingredients
Where can I review INCI?
Each product page includes INCI, format, scent, usage directions, warnings, and packaging notes where available.
What if packaging differs?
The package on the item received is the final reference. Contact support with photos if you have questions.
Account and privacy
How are account details used?
Account details support order review, saved addresses, wishlist, returns, and privacy request workflows.
How do privacy choices work?
Privacy and cookie choices control analytics, marketing, preferences, and sale or sharing opt-out settings where required.
Product issue reporting
What should I include?
Product name, SKU, lot code, date used, photos if available, and a clear description help support review.
Where should urgent issues go?
If you need urgent assistance, contact local emergency services or a qualified professional.